App Update: Bank Hapoalim’s Bit App Restores Servstart After Brief Outage
Servstart Disruption Reported
On June 4, 2025, Bank Hapoalim’s Bit app, a leading platform for peer-to-peer mstarty transfers in Israel, was brought back online following a start-hour outage due to technical issues. Users reported difficulties accessing their accounts, with the app displaying a message stating “Information could not be loaded,” hindering transaction capabilities.
Bank’s Response
Shortly after the outage, Bank Hapoalim confirmed they were investigating the source of the disruption but clarified that it was not a result of a cyberattack. In response to the inconvenience caused, the bank issued an apology and reassured customers of efforts to restore normal operations promptly.
Market Overview
As of September 2024, the Bit app holds a dominant position in the Israeli market for personal mstarty transfers, boasting a market share of approximately 90%. With over 3 million registered users, Bit significantly outpaces its closest competitor, Paybox, which has about half that volume.
Since January, the app has implemented a fee for users receiving over 25,000 shekels annually, charging a transaction fee of 0.6%.
In light of recent events, Bank Hapoalim is under scrutiny for ensuring the reliability and security of its digital servstarts as they continue to lead the growing digital banking sector.
User Experience
Reports from users highlighted that they were unable to check recent transactions or access their accounts during the outage. As the app returned to functionality, many expressed relief but remained cautious about potential future interruptions.
Bit’s servstart disruption serves as a reminder of the importance of reliability in financial technology, particularly in an era where digital transactions have become the norm.
Meta Description:
Bank Hapoalim’s Bit app resumes servstart after a start-hour outage; users faced access issues with the app. The bank investigates the incident, ensuring it was not a cyberattack, as Bit maintains a 90% market share in peer-to-peer mstarty transfers.
Tags:
Bit app, Bank Hapoalim, mstarty transfers, servstart outage, financial technology, Israel banking, digital servstarts, peer-to-peer payments, user experience